USER GUIDE

Privacy Policy

"Jintech Co., Ltd." (hereinafter referred to as the "Company") values your personal information and complies with the "Act on Promotion of Information and Communications Network Utilization and Information Protection." Through this Privacy Policy, the Company informs you of the purpose and manner in which the personal information provided by you is used, as well as the measures being taken to protect your personal information.
In the event of any revisions to this Privacy Policy, the Company will notify you through website announcements (or individual notices).

This Policy shall take effect on January 1, 2026.

Personal Information Items Collected

The Company collects the following personal information for consultations, service applications, etc.
Items Collected
Name, Contact Number, Email, Subject, Content, Attached Files, Cookies

Method of Personal Information Collection
Website (Customer Grievance Receipt)

Purpose of Collection and Use of Personal Information

The Company utilizes the collected personal information for the following purposes.
Online Inquiries
- Receipt of inquiries and response processing

Retention and Usage Period of Personal Information

In principle, personal information is destroyed without delay once the purpose of its collection and use has been achieved. However, if retention is necessary pursuant to relevant laws, the Company retains user information for a certain period set by applicable laws as follows.
- Retained Items: Name, Contact Number, Email
- Legal Basis for Retention: Basic data for online inquiry feedback
- Retention Period: Until the completion of online inquiry feedback

Procedures and Methods for Destruction of Personal Information

In principle, the Company destroys personal information without delay once the purpose of collection and use has been achieved.
The procedures and methods for destruction are as follows:
Destruction Procedure
Information entered by users for inquiry submission, etc., is transferred to a separate DB (or a separate file cabinet in the case of paper) after the purpose is achieved, and is destroyed after being stored for a certain period in accordance with internal policies and other applicable laws regarding information protection (refer to Retention and Usage Period).
Personal information transferred to a separate DB will not be used for any purpose other than retention unless required by law.

Destruction Method
- Personal information stored in electronic file format is deleted using technical methods that render the records unrecoverable.

Provision of Personal Information to Third Parties

In principle, the Company does not provide users' personal information to external parties. However, exceptions are made in the following cases:
- When users have given prior consent
- When required by provisions of law, or requested by investigative agencies in accordance with procedures and methods prescribed by law for investigation purposes

Outsourcing of Personal Information Processing

To fulfill services, the Company outsources operations to external specialized companies as follows:
- Trustee: 3WAY Co., Ltd.
- Entrusted Work Details: Website and system management

Rights and Obligations of Data Subjects and Legal Representatives and How to Exercise Them

Data subjects may exercise the following rights regarding personal information protection against the Company at any time:
Customer Service Department: Customer Support Department

1. Request to inspect personal information
2. Request for correction in case of errors, etc.
3. Request for deletion
4. Request for suspension of processing
※ For children under the age of 14, legal representatives have the right to inspect or modify the child's personal information, as well as withdraw consent for collection and use.

Installation, Operation, and Refusal of Automatic Personal Information Collection Devices

The Company operates "cookies" that store and retrieve your information from time to time. A cookie is a small text file sent to your browser by the server used to operate the Company's website and stored on your computer's hard drive. The Company uses cookies for the following purposes:
▶ What is a Cookie?
A cookie is a very small text file sent to the user's browser by the server operating the website and stored on the user's computer.

▶ Purpose of Using Cookies, etc.
Cookies store preferred user settings to support a faster web environment and improve services for convenient use. This enables users to utilize the services more easily.

▶ How to Refuse Cookie Collection?
Users have the choice regarding cookie installation. Therefore, by setting options in the web browser, users may allow all cookies, confirm each time a cookie is saved, or refuse all cookies from being stored. However, refusing cookie installation may cause inconvenience in web usage and difficulty in accessing certain services that require login.

▶ Example of Setting Methods
1) For Internet Explorer: Tools menu at top of web browser > Internet Options > Privacy > Settings
2) For Chrome: Settings menu on right side of web browser > Show advanced settings at bottom > Content settings button under Privacy > Cookies

Customer Complaints Service Regarding Personal Information

The Company designates relevant departments and a Personal Information Management Officer as follows to protect customer personal information and handle complaints related to personal information.
Customer Service Department: Customer Support Department
Phone Number: 82-41-544-3200
Email: jintech@jin3200.com

Personal Information Management Officer Name: Deok-ho Son
Phone Number: 82-41-544-3200
Email: jintech@jin3200.com

You may report all personal information protection-related complaints arising from using the Company's services to the Personal Information Management Officer or the responsible department. The Company will promptly provide sufficient responses to users' reports.
If you need to report or consult regarding other personal information infringements, please contact the following agencies:
1. Personal Information Infringement Report Center (privacy.kisa.or.kr / Direct 118)
2. Cybercrime Investigation Division, Supreme Prosecutors' Office (www.spo.go.kr / Direct 1301)
3. Electronic Cybercrime Reporting System (ECRM) (ecrm.police.go.kr / Direct 182)
last_page
close